Frequently asked questions
Will I be charged customs or import taxes?
- Depending on your country’s laws, your order may be subject to customs duties, VAT, or import taxes upon arrival.
- These charges are not included in your purchase and are the buyer’s responsibility.
We recommend checking your country’s import regulations for accurate information.
How can I contact you?
You can reach us via email: carvedwallet@gmail.com or WhatsApp: +62 858-9445-4843.
How long does production take?
All items are handcrafted and made to order. Production takes up to 14 days, but we usually finish earlier.
How does shipping work?
We ship worldwide using DHL Express. Estimated delivery time is around 10 days, and a tracking number will be provided once your order is shipped.